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support-docs/content/windows-vcruntime-missing.md
2022-08-29 13:18:51 -07:00

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title = "VCRUNTIME140.dll was not found"
tags = ["windows"]
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When you run the playit agent for the first time you might get this error:
![vcruntime error]({{< static "post-img/vcruntime.png" >}})
## The Fix
Install this update from Microsoft: [https://microsoft.com/en-us/download/details.aspx?id=52685](https://www.microsoft.com/en-us/download/details.aspx?id=52685)