support-docs/content/windows-vcruntime-missing.md

+++ title = "VCRUNTIME140.dll was not found" tags = ["windows"] +++

When you run the playit agent for the first time you might get this error:

![vcruntime error]({{< static "post-img/vcruntime.png" >}})

The Fix

Install this update from Microsoft: https://microsoft.com/en-us/download/details.aspx?id=52685